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The trials and tribulations of self-publishing

Kindle Direct Publishing - the paperback story

I have written a book. It took me a while, and over the past few weeks I have been negotiating Amazon's Kindle Direct Publishing system to get my book to market. Amazon seemed the best place to go, given its reach in the marketplace and the maturity of the publishing framework. There is copious advice on all stages of the process, which in the case of a printed book requires a properly configured Word or PDF file. You also need a cover and back cover, for which you can choose from templates or design your own. I did the latter, using an outline template to ensure correct positioning of all the elements. Fiddly but achievable in my Photoshop Elements application.

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High Sierra clean install - a bit of a problem!

I wanted to pass on an iMac to my daughter and decided to perform a clean install of High Sierra. The iMac was running Sierra so I first updated it to High Sierra. I was under the impression that a restore copy of this would at the same time be saved to the hard disk, from which I could reinstall after reformatting the main disc partition. But after I had erased the disk, when I tried to reinstall from the recovery option I received the message that the recovery server could not be contacted.

Some online research suggested that I needed to open Terminal and reset the date, which if incorrect can apparently result in a loss of synchronism with the Apple servers. Unfortunately in previously exploring one of the menu options I had seemingly exited Utilities. I did a Cmd-R restart, expecting to reboot into Utilities, but instead a small spinning globe symbol appeared in the centre of the screen with the option to select a WiFi connection and recover over the internet. This done, a download bar gradually progressed and in time I was presented with the install screen for Mavericks, the OS that was on the iMac when we got it.

At least I had the option to install something. Once Mavericks was up and running I once again updated to High Sierra, but the whole thing took a lot longer than I had expected. And I was a bit disappointed that despite following Apple's guidelines I had ended up with the server error. Installing High Sierra twice certainly was an unwelcome frustration.

Apple replaced my iPhone 6s battery - for free!

For quite a while now my iPhone 6s has been shutting down despite the battery meter registering over 30%. I had assumed it was a calibration error on the meter but when the phone recently shut down with over 40% charge remaining, I decided it was time to search the internet to see if this was a known problem. I discovered that there had in fact been a small number of iPhone 6s devices manufactured in 2015 that had faulty batteries, and mine was one of them. This was established by entering and submitting the serial number to Apple.

iPhone unexpected shutdown issues

I chose to go to my nearest Apple Shop in Cambridge (UK) but when I selected this option on the web page, it offered an appointment the following day with no option to change it. This wasn't convenient, so I phoned the store. After negotiating the automated menu, I think I ended up with a central technical department, not the store. Having explained the issue, the technician ran a remote analytics on the phone and confirmed a battery fault. He made an appointment for me to visit the store at 15.00 on the following Saturday.

The store was frenetic, deluged with people wanting the new iPhone X. I had arrived 20 minutes before the appointment and was told to come back 5 minutes before. It seems that the appointment system is very precise, although not being prepared to take the phone a bit earlier seemed somewhat pedantic. Anyway, I returned at the suggested time and the job was 'set up', after the in-store technician had re-run the analytics and confirmed the battery fault. Just under two hours later I returned to collect my phone with its new battery, free of charge.

The overall process was a bit bureaucratic but with a bit of patience I got there in the end, and hope now to enjoy a few more years service from my iPhone 6s.

Secure the web - My sites are go!

We are being encouraged to ensure that sites have an SSL Certificate, designated by the https:// web address. Most browsers now show if a site is secure and one imagines that the time will come when non secure sites become unacceptable. Fortunately, my web hosting company,, provides basic SSL certification for all registered domains.

I manage a site for my daughter, which I've just completely updated, while at the same time making sure it was secure, and I have a relatively new site that I created to accompany a book I'm writing, which I again built with security in mind. The main issues arose in respect of this site,, which was built a while ago, without considering the security issue.

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Traffic Announcements (TA) glitch sorted

My Merc SLC will be two years old in September and since I took delivery the traffic announcements have refused to appear. Much playing around with settings in the information system produced no results and a software update at the first service didn't help either. The weird thing was that if selected to a local radio station, then the announcements from that station appeared, which was of little use of course, as you would hear them anyway while listening to the station. But with national stations, nothing, other than a slight dip in the sound when we thought one was trying to cut in.

More in hope than expectation, at the two-year service a week or so ago I again mentioned the problem. On that day the software updating system wasn't working, apparently, but today we returned and left the car for a couple of hours to have the system updated. Of course, the only way of checking if the update achieved anything is to await a traffic announcement, so when we collected the car we didn't know if the problem had been resolved. But, encouragingly, when I plugged in my iPhone to Car Play, I had to negotiate a number of pages of agreement terms that required acceptance, confirming that at least something significant had changed.

We were almost home, a journey approaching an hour, and no announcements had appeared. Beginning to fear yet another failure, much to our surprise Radio Cambridge traffic popped up.

Bingo, problem sorted.

TAStock image

My 'Kilburnlad in Retirement' blog has closed

In 2008, when I retired, I started a blog on the Blogger platform. It was to be a record of what I got up to with my new-found freedom. At one point it became very eclectic but over time it ended up being almost entirely dedicated to film reviews. In October 2016 I decided to stop posting to it, and I migrated the film reviews to this site, where my fishing diary had moved previously, and where my more recent golf diary is based. Put simply, was to become my web presence.

I left the Blogger site frozen at October 2016 but did set up some feeds from this site, namely this blog, the fishing diary and the film reviews. I was reluctant to delete the Retirement blog as it contained some nostalgic posts, and so things have remained. But the time has now come to say goodbye to what is now a little-viewed blog. To ease my 'loss' I researched the possibility of archiving the content. Blogger allows you to download a backup in the form of an XML file, but in its raw form it's quite intractable. I looked to see if there was any way to open the file in a viewable form, but drew a blank. But there were other options.

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Tesco mail service closing - nightmare!

I've had a Tesco email account for what seems forever, and I use it for all my online registrations and many other contacts. So when I received a message that the service is to close on 27 June this year my heart sunk. I have subsequently spent many hours going through all my login items in my password manager, visiting the sites concerned, and changing the contact email.

Tesco mail closing

What I found amazing was the difference in trying to achieve this on the various sites. From simply just changing the address, to needing to phone up and organise it verbally (John Lewis!). In between these extremes there were various shades of complexity, from the fairly common need to verify the new address after setting it up, through to needing to add a new address and then delete the original, changing the 'primary' address in the process, or needing to send an email requesting the change. In some cases just finding where on the site you needed to navigate to was a challenge in itself.

While doing all this I was prompted for a Flash update one site, and with my attention distracted by the main job in hand, I fell for a malware download very convincingly masquerading as Flash. This infected all my browsers and rather than trying to clean the files out, I opted to revert the whole computer back a few hours using Time Machine. This cleaned things up, but it took a good couple of hours, and I think I might have lost some archived emails as I tried to work out which of the hundreds of 'Recovered Files' in Mail were indeed recovered, and which were just duplicates of what I already had. I also had to backtrack through the password items I had already updated in my password manager, changing again the login email address. My Apple ID brought with it further complications as the various devices prompted for the Apple password, while still quoting the Tesco email address even though I had changed it. Things have finally settled down but I had to play around a bit to get all my local files back into the iBook application, eventually enabling iCloud storage for iBook to synchronise all devices.

All the password related items are now done, with many deleted as I carried out a bit of housekeeping as I went through the list. Now I need to deal with mailing list items where there are no sign in requirements, and finally all the personal contacts to whom I've given the address over the years. A laborious and very unrewarding exercise that I could well have done without.

A tidy study with a new desk

Since moving here in 2004 my little study has slowly been accumulating more and more stuff. The time had arrived for a good sort out. At the same time I wanted to try to add another small desk. The main desk is dedicated to my iMac, a MacBook, a second screen and a scanner, leaving me no desk space upon which to do written work. The dining room table had thus become a second work station. In January I found an ideal small desk at, who quoted an extremely long delivery, namely March. This, however, wasn't an issue, as it gave me ample time to sort out the study, which wasn't a bad thing as it turned out.

Leonie Desk

The desk arrived this week and I must say that it was worth the wait. It's constructed from solid oak; not a bit of veneer or particle board to be seen. I could hardly lift the box when it arrived, resorting to 'walking it' from the hall into the kitchen/diner. Fortunately the removable drawer and desktop lightened the load somewhat when it came to fitting the four legs, the only self-assembly required; each requiring just two engineering screws.

I am now feeling very organised after having been in a state of literally falling over things before I started. It's a good feeling. Now I need only to keep things this way!

DVD collection catalogued into compact sleeves

Our DVD collection had long since overtaken the available shelf space, with cases piled up on the top shelf. Hardly an attractive look for the living room. Some while ago I bought compact sleeves from Samba Tech Limited into which I planned to transfer the DVDs. But first I needed to catalogue them, as with no visible spines finding individual films would be a challenge. Fortunately, I had been maintaining a database of the films using the superb Collectorz software, so it was simply a matter of deciding on categories and indexing the individual discs accordingly. I say simply, but in fact it turned out to be quite time consuming.

With a total of 511 recorded entries you will not be surprised to learn that there were a few errors in the data. A couple of DVDs had seemingly gone missing, probably lent out and never returned, while there were a number that I had omitted to add to the database when they were purchased. I decided that I should create a fair number of categories and limit the number of discs in each. Without visible spines, I needed to file them alphabetically, but not as one single collection. I therefore created categories with no more than about 60 DVDs in each. It has worked out very well, and because of the respective numbers in each section, it has been possible to retain the original cases for some DVDs, especially those containing two discs or with special cases.

You can buy folders that each house about 25 sleeves, but this adds to the cost and in our case would have used up the valuable space that we were trying to recover. As it is, the sleeves on their own, when viewed as a group, appear almost like a blank black space on the shelves between those DVDs that I've retained in their cases. The effect is quite aesthetically acceptable.

DVD collection

I can now use the iOS app version of the Collectorz software to look-up individual DVDs, but I've also created a paper listing by exporting the database into Excel, which has allowed me to customise the document to my own requirements, rather than just printing from the Collectorz database. There were a couple of hitches in doing this, the first being that accented characters (in French film titles) didn't appear correctly when the exported text document was opened in Excel 2016 for Mac. I resolved this problem by first opening the raw exported text document in TextEdit and then opting to 'Save As', while changing the Plain text Encoding to Western (Mac OS Roman) in the 'Save As' options. The second was to be careful not to re-sort by title while in Excel. The Collectorz database ignores the words 'A' or 'The' at the beginning of a title when sorting, whereas Excel doesn't. It's fine to sort on other fields, but not on the titles, which has allowed me to create a second listing based on category.

All in all a very satisfactory outcome.

High Sierra behaves itself but Chrome doesn't

After holding back for a while I finally updated my iMac to High Sierra this week. I had read about various problems affecting some applications and, of course, the more recent security scare that has been patched in 10.13.2. The update went without a hitch, although it took a while. I think the file had downloaded some time previously, as no sooner I had updated than I received another update message to install the latest version, which also took a while.

High Sierra

In launchpad a few applications were marked with the symbol indicating that they were no longer compatible. Final Cut Express was one such, but this wasn't an issue as I had long since abandoned it in favour of Adobe's Premier Elements. There was an associated application, LiveType, which was also shown as non-compatible, but was equally of no interest to me. Adobe Bridge also had to go, but again I never used it. I had already upgraded to Office Home and Student 2016, expecting problems with my 2011 edition. Luminar prompted for an update, but having installed it I then decided to go for their Holidays' offer and upgraded to the 2018 version.

All seemed well until I updated one of my managed websites using RapidWeaver. I had a minor rendering problem in Safari. This resolved itself after clearing all caches but there was a fair bit of head-scratching before I got to that point. Firefox behaved impeccably but in Google Chrome the navigation symbols were showing visual artifacts. No amount of cache clearing or resetting would clear the problem, and having visited some forums it became clear that there are indeed some issues with Chrome when used with High Sierra. Having effectively given up on this particular problem I downloaded the still 'early adopters' version of Chrome Canary. I don't use Chrome generally and really only wanted to see if the issue persisted in this 'bleeding edge' version. I'm pleased to say it didn't. So for the time being anybody viewing the website using the original Chrome with High Sierra will experience this problem, but my hope is that the number of people in this category will be small.

The only other issue I experienced was with Word. I keep all my data on a network drive and when I attempted to close a document after saving, I received an error relating to permission to access the temporary file that Word had created. These files should be removed when the document is closed, but this wasn't happening. Again, it took a while to find out what was going on, but I eventually found an explanation that suggested that this was a problem associated with network drives with Word on High Sierra. The fix was to uncheck 'Save Autorecovery info' in Word, which of course disables auto-recovery, but it seems to have cured the irritating error messages and the orphan folders that were being created.

There may of course be other issues awaiting me as I use applications that I've not yet launched but, as they say, so far, so good!

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